With all the Salesforce seasonal releases we are offered many new features to make our work easy and simple as a Salesforce Admins. Each release highlights the use of customization and automation to eliminate complexities for end-users. Many Classic features are being introduced into the Lightning Experience. And now Lightning Favorites. In Salesforce Classic, you have the option [...]
Health In the Cloud:
Salesforce Offers Health in the Clouds Salesforce Health Cloud is a cloud-based, patient-centric, world’s #1 health IT CRM system incorporating doctor-patient relationship and record management services. It builds strong one-to-one relationship management through a patient profile that integrates information from multiple data sources. With Health Cloud, providers can connect with their patients anywhere, from any [...]
Salesforce Communities the platform for connection.
Humans are hardwired for Community; no hardware needed here! Salesforce communities is an online platform that allows employees, customers, and partners to get connected with relevant content, data, and business processes in one place. Organizations can create fully-branded, customized public or private communities according to your business needs. Communities allow you to communicate and collaborate [...]
State of Salesforce: Bright Future

 What’s The State of Salesforce in 2016-2017 Today, most companies are using Salesforce to attain their customers, revenue, and profit goals.  The best companies are investing more in making Salesforce easier to use and ensuring their user’s ability to do their jobs from anywhere, on any device. These companies need to continuously improve Salesforce’s ease of […]

Desk.com: customer support management

Cloud-based Customer Support Management–Desk.com Salesforce Desk.com is a cloud-based customer support management application, allowing you to manage multiple brands from a single setup. It is a SaaS (Software as a service) customer service application that connects agents for field queries through phone calls, e-mail, and social channels. You have a single cloud-based platform to share your products’ […]

Salesforce Einstein—Artificial Intelligence (AI) Revolution Salesforce Einstein AI : Artificial Intelligence built into the core of the Salesforce Platform According to research by Gartner, 20% of business content will be created by machines by 2018. Around 6 billion connected devices will require the ability to connect and share data with other devices. Sites like Amazon, [...]