State of Salesforce: Bright Future

The State of Salesforce: 2016 – 2017

 What’s The State of Salesforce in 2016-2017 Today, most companies are using Salesforce to attain their customers, revenue, and profit goals.  The best companies are investing more in making Salesforce easier to use and ensuring their user’s ability to do their jobs from anywhere, on any device. These companies need to continuously improve Salesforce’s ease of use, while achieving a superior …

Desk.com: customer support management

Salesforce Desk.com–Endless Possibilities

Cloud-based Customer Support Management–Desk.com Salesforce Desk.com is a cloud-based customer support management application, allowing you to manage multiple brands from a single setup. It is a SaaS (Software as a service) customer service application that connects agents for field queries through phone calls, e-mail, and social channels. You have a single cloud-based platform to share your products’ knowledge base and self-help documentation. …

Salesforce License Cost

[vc_row][vc_column][vc_single_image image=”464″ img_size=”large”][vc_column_text] Salesforce License Cost, a Seller’s Market Moving your business into the cloud or buying a house? These markets are comparable and we will share 3 important factors in making your decision. You have to understand the initial investment, what features move your wallet and what the maintenance cost are may experience. Every day an emerging small businesses …

Overlooked Salesforce ROI

Overlooked Salesforce ROI – 5 Areas of Improvement Often times we see organizations that need to improve their Salesforce ROI. They need of help. Regardless of size (ESB, SMB, Enterprise) or the revenue they generate as a company they don’t understand how to create value and quantify Salesforce ROI. Your purchase price or cloud cost per user is not going …