Most companies don’t realize that they have data quality issues until it’s too late. Bad data is often uncovered as a result of loss in revenue or business due to the integrity of the data. In fact, in a 2013 Gartner study, 36% of participants estimated they’re losing more than $1 million annually due to [...]
Working Together
Working together as a team can bring about challenges, especially in the cloud when people are often remote and not in the same local space. There are many factors leadership can take into consideration to drive positive behaviors in building a lasting culture. What motivates leaders to take a risk, to walk out on a ledge, [...]
State of Salesforce: Bright Future

 What’s The State of Salesforce in 2016-2017 Today, most companies are using Salesforce to attain their customers, revenue, and profit goals.  The best companies are investing more in making Salesforce easier to use and ensuring their user’s ability to do their jobs from anywhere, on any device. These companies need to continuously improve Salesforce’s ease of […]

Learning Salesforce with a Community

A Year of Working at Cloud Co-Op and Learning Salesforce First off, I joined the Circus with Cloud Co-Op nonprofit client Circus Now. Very cool! Along the learning-way, Google became one of my dearest friends. I learned from my expert friends that if I don’t know how to do something in Salesforce, my friend Google would send […]

Desk.com: customer support management

Cloud-based Customer Support Management–Desk.com Salesforce Desk.com is a cloud-based customer support management application, allowing you to manage multiple brands from a single setup. It is a SaaS (Software as a service) customer service application that connects agents for field queries through phone calls, e-mail, and social channels. You have a single cloud-based platform to share your products’ […]

Tools for your Startup Business Success

Things You’d Better Know Before You Try To Start Your Own Business So you want to be an independent business person, your own boss!  Launching your own company can be a rewarding experience and a great way to make money and build a dream. But before you travel too far down that road, you need to […]

AUSTIN, Texas–(BUSINESS WIRE)–Cloud Co-Op–a Registered Partner with Salesforce that delivers reduced implementation and development costs and designs game-changing applications and business strategies safely in the cloud–will have a team of senior executives, including founder, David Franklin, presenting at the CIO Summit in Austin at Barton Creek Resort, Nov. 16-18. The CIO Summit is an intimate […]

Salesforce Einstein—Artificial Intelligence (AI) Revolution Salesforce Einstein AI : Artificial Intelligence built into the core of the Salesforce Platform According to research by Gartner, 20% of business content will be created by machines by 2018. Around 6 billion connected devices will require the ability to connect and share data with other devices. Sites like Amazon, [...]

Cloud Co-Op Spotlights VETS2CLOUD: an Apprenticeship Program Creating New Careers for Veterans U.S. Navy Veteran and Cloud Co-Op Founder David Franklin Partners with Salesforce’s VetForce Program in its Mission to Train and Mentor 10,000 Veterans Austin—October 4, 2016–Cloud Co-Op–a Registered Salesforce Consulting Partner providing Salesforce business consulting services for clients wishing to extend their cloud […]